Support

how we support our franchisees

You are not alone nor do you have to reinvent the wheel. As a Comesum franchise owner, you are a part of the team that is focused on supporting your business with the best. We shall provide you and the staff with the right training, tools and support. We are constantly updating and improving our system with the best available international concepts and have fine-tuned tools you will need to ensure your success in the project. Some of the benefits that you will enjoy are: Comesum helps all Franchises in any form of grievance handling and gives you a regular feedback of the upcoming products and use of regular technique in maintaining inventory & proper assistance in the restaurant management to make the restaurant look attractive and increase the customer flow. Good customer relation which plays a major role in generating sales & marketing. Praise and satisfaction uttered from one’s mouth of reference adds additional chain of customers, which keeps on increasing in a span of time.

SITE SELECTION:
We will share our experience of 35 years in choosing an ideally located branch.

RESTURANT DESIGN:
Our team of architect, interior designers, kitchen consultancy, fire consultancy, Food consultancy Service consultancy HACCP consultancy etc. who will setup your restaurant as soon as possible, with minimum wastages to ensure that it is up to the high standards that are expected from Comesum!

TRAINING:
We provide extensive training in the fine pattern of operating a successful franchise. New franchisees will go through an intensive and focused training that will acclimatize them to the fine art of operating your restaurant. Your training will cover all aspects of operations including the business, educational, Hospitality and cultural aspects which ensure that the new franchise owner is made a member of Comesum family before he takes up his new venture.

RESTUARANT OPENING:
An experienced representative of Comesum will provide on-site assistance to guide you through the launch process.

ON-GOING SUPPORT:
OPERATIONS:
You can contact our Comesum support staff at any time to assist you with day-to day operating matters. Additionally, a Comesum representative will visit your branch periodically to review progress and provide any assistance you may need.

PURCHASING:
We arrange with suppliers for the items required to run your restaurant. In most cases, you will benefit from reduced prices due to our network buying capabilities. These savings help you to optimize your margins.

PRODUCT DEVELOPMENT:
We continually review and evaluate opportunities for new products / cuisines and enhancement of existing products.

COMMUNICATION:
Our Franchise Support Center team is in regular contact with you.

CUSTOMER SUPPORT
Comesum has a dedicated and efficient team of sales & marketing professional who will regularly pay visit to your restaurant to assist you & solve all your queries . You will be associated with the other co brands to whom we associated with .Customers suggestions and complains do help us to serve you better. Because your success is our success.

ADVERTISING & PROMOTION:
We work with you to execute highly professional, cost efficient and effective marketing efforts - all in step with organizations dynamic image. All our franchisees have access to professionally prepare advertising, promotional and marketing material. Material include designs for brochures, newspaper advertisements, direct mailing advertising, public relations material, leaflets, banners, cable advertising etc. All this material produced over the last 14 years is geared to produce results and give our franchisees a competitive edge above the rest.

PROGRAM MATERIALS:
Franchisees receive the tools they need to run their franchises - our custom designed menus, training curriculum plans, important notices, support material for functions, celebrations and shared learning from other branches are just some of the materials that are constantly provided to all our franchises.